We can only guarantee the integrity of your pictures and media from the moment we receive them until the moment we ship them.  We retain all media in the original packaging in our design studio until we begin work on your slideshow.  Once we have completed your slideshow, we place all pictures and media in waterproof packaging and prepare for shipment.  For shipment, we put all media in a bubble package.  For photos, we place them in a hard back envelop to help prevent bending during shipment.  We will stamp the outside of the envelope to indicate the package should not be bent.  While we take every measure to ensure your photos and media maintain their original integrity, we are not responsible for and loss or damage that may occur as a result of a parcel carrier.